« I would like to express my appreciation for your professionalism in leading the training workshops on the management and the use of pacific interventions with delinquents affected by mental disorders during crisis situations. These workshops were highly praised by the correctional officers.The tools developed and taught supported the officers in their work in a period where the needs of our clientele are increasingly complex. »
Sébastien Pilon
Assistant manager, operations Correctional Service of Canada Archambault Institution |